What's on your mind?
The basics
Who is VBDCK ?
Verbeeck-Back-De Cock Brewery (VBDCK Brewery) is a resurrected brewery that (re-)opened its doors in 2017 brewing the KEREL beers.
Where is KEREL beer made ?
KEREL is made in Tielrode, a small village in Belgium!
Can we visit the brewery?
Yes you can! Groups from 10 tot 15 people can enjoy a audiovisual tour (about half an hour) and enjoy a tasting combined with some beertapas (1.5 hour ). Bookings via nomonks@vbdck.be
How can I stay up to date with new products ?
Subscribe to our newsletter (you can get a discount while doing it 😉 )
What to do with empty bottles ?
All our bottles (33CL and 75CL) are one-way. You can bring them to your glass container to recycle or use them as a decoration piece. Our bottles are made of 90% recycled glass.
What are the opening hours of the shop in Tielrode ?
Our shop is open from Monday-Thursday from 08h-16h and Friday from 08h-15h. If you would like to come outside of these hours please email us on nomonks@vbdck.be
Where can we buy KEREL ?
Our beers can be bought in our online shop and in most drink centers (prik&tik etc), concept stores, bars/restaurants and in various premium supermarkets (such as Delhaize and Albert Heijn). If you would like more information please contact us.
Shipping
Where do you ship ?
Online orders on our website are currently only available for Belgium and the Netherlands. If you live in another country and would like to order you can order by mail on nomonks@vbdck.be
When will my order be shipped ?
Your order will be shipped within one week after payment. If you have special requests please mail us on nomonks@vbdck.be .
How much does shipping cost ?
Shipping cost is €5 per box for Belgium and €5,50 per box for the Netherlands. If you order 24 bottles or more, shipping is on us!
Payments
What payment methods are available ?
Following methods are available: Visa, Mastercard, AMEX, Paypal, Bancontact, Ideal, Apple Pay, Google Pay & Shop Pay
Can I return my order ?
We are sure you won’t return our beers however if you have ordered our merch and would like to return please contact us on nomonks@vbdck.be. You have a period of 14 calender days to return.
I have not received an order confirmation. What should I do ?
Check your spam mail, if you do not find the confirmation please contact us on nomonks@vbdck.be
I have a discount code or gift card how can I use it ?
Add your discount code in the foreseen box during checkout, it will calculate automatically.
Contact
How can I contact you?
You may email us at nomonks@vbdck.be or call us on +3233493100. We can be reached during office hours 08-16h Monday-Thursday. Friday from 08-15h.
For B2B related questions please email to maxime@vbdck.be
